Tired of missing out on sales because of poor customer service and sales skills?

Jerry specialises in customer service and sales seminars and workshops — delivered in a down-to-earth style AND with high take-home value.

Choosing the right speaker to teach and motivate your sales and customer service team is tricky.

Your team don’t want a boring speaker who drones on and dishes out loads of theory. They want examples from someone who is active in sales and shares practical advice with passion.
You don’t want your team falling asleep — you want them to sit up, take notice, get the message and GROW.

Read a typical example of how a breakdown in customer service lost an easy sale.

Providing the kind of punchy, relevant and entertaining content you want is what Jerry does best.
Jerry delivers the type of training that your staff will feel good about, relate to and, most importantly, remember! His relaxed, charismatic style ensures that every training session is interesting, challenging and inspiring.

He combines a powerful message with a dash of humour, a smattering of well-chosen real-life examples and practical advice that will have your sales team exceeding expectations in no time.

Jerry is passionate about sales AND he’s been there! Who could be better equipped to:

• show your staff why customers do/don’t buy
• help them to understand their role in facilitating the buying process
• give them an understanding of the numbers — and why activity and self-discipline are so important
• teach them when to speak and when to shut up — and why
• help them to understand other people, so they can treat them properly?

Call today to book Jerry Crockford!

Download speaker introductions here.
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Jerry’s Bio

Take a look at some of the experiences and challenges that have shaped Jerry’s career and you’ll see why so many successful companies across Australia call on Jerry to train their staff and deliver keynote addresses at their conventions.

1. Business from the cradle

Jerry's family have owned a succession of successful businesses in wholesale, hospitality and retail. Growing up in this environment, he UNDERSTANDS your challenges and your pressing need for RESULTS.

2. Radio announcer

Seven years in the radio industry taught Jerry how to communicate in 'plain-speak' — a skill that adds tremendously to his presentation style.

Put him in front of your team. You'll see that his easy, charismatic style makes learning a fun experience. You'll see that he REALLY communicates, so the message strikes a chord and motivates people to take action.

3. Shopping Centre Management

As Marketing Manager of the Rockhampton Shopping Fair, (at the time, the largest regional shopping centre in Queensland), Jerry used his skills to make every marketing dollar count. This is crucial in a competitive, multi-centre environment.

4. Direct Sales experience

During 6 years of face-to-face direct sales experience with his wife, Sandy, Jerry wore two caps. Firstly, he set rigorous standards for personal monthly sales achievement. Secondly, he recruited, trained and managed a team of 6,000 sales people across Australia.

Jerry is well versed in helping ordinary people to achieve the extra-ordinary. So you can be sure he'll make a lasting difference for your organisation — giving your team the competitive advantage you are looking for.

5. Managing Director of Crockford Carlisle

Crockford Carlisle services clients throughout Australia and overseas — a testimony to Jerry's ability as a strategist and as a salesperson. His active, day-to-day involvement means that the information he brings to you is fresh and relevant for your business today.

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